Grim Fandango

Grim Fandango takes place in the Land of the Dead (the Eighth Underworld), where recently departed souls aim to make their way to the Land of Eternal Rest (the Ninth Underworld) on the Four Year Journey of the Soul. Good deeds in life are rewarded by access to better travel packages, provided by the Department of Death, to assist in making the journey (such as sports cars and luxury ocean cruises), the best of which is the Number Nine, an express train that takes four minutes to reach the gate to the Ninth Underworld.[6] However, souls who did not lead a kind life are left to travel through the Land of the Dead on foot, which would take around four years. Such souls often lose faith in the existence of the Ninth Underworld and instead find jobs and stay in the Land of the Dead. The travel agents of the Department of Death act as the Grim Reaper to escort the souls from the Land of the Living to the Land of the Dead, and then determine which mode of transport the soul has merited. Each year on the Day of the Dead, these souls are allowed to visit their families in the Land of the Living.[4][7]

The souls in the Land of the Dead appear as skeletal calaca figures.[7] Alongside them are demons that have been summoned to help with the more mundane tasks of day-to-day life, such as vehicle maintenance and even drink service. The souls themselves can suffer death-within-death by being "sprouted", the result of being shot with "sproutella"-filled darts that cause flowers to grow out through bones,[8] rapidly feeding off the calcium of the soul's skeleton. Many of the characters are Mexican and occasional Spanish words are interspersed into the English dialogue, resulting in Spanglish.[2] Many of the characters smoke, following a film noir tradition;[4] the manual asks players to consider that every smoker in the game is dead.[4]

The characters in Grim Fandango are based on Mexican calaca figures used to celebrate the Day of the Dead.

The game is divided into four acts, each taking place on November 2 (the Day of the Dead) in four consecutive years.[9] Manuel "Manny" Calavera is a travel agent at the Department of Death in the city of El Marrow, forced into his job to work off a debt "to the powers that be".[10] Manny is frustrated with being assigned clients that must take the four-year journey due to their poor living choices and is threatened to be fired by his boss, Don Copal, if he does not come up with better clients. Manny steals a client, Mercedes "Meche" Colomar, from his successful co-worker Domino Hurley. The Department computers assign Meche to the four-year journey even though Manny believes she should have a guaranteed spot on the "Number Nine" luxury express train due to her pureness of heart in her life.[11] After setting Meche on her way, Manny investigates further and finds that Domino and Don have been rigging the system to deny many clients Double N tickets, hoarding them for the boss of the criminal underworld, Hector LeMans. LeMans then sells the tickets at an exorbitant price to those that can afford it. Manny recognizes that he cannot stop Hector at present and instead, with the help of his driver and speed demon Glottis, he tries to find Meche on her journey in the nearby Petrified Forest. During the trip, Manny encounters Salvador "Sal" Limones, the leader of the small underground organization the Lost Souls Alliance (LSA), who is aware of Hector's plans and recruits Manny to help.[12] Manny arrives at the small port city of Rubacava and finds that he has beaten Meche there, and waits for her to arrive.

The cast of Grim Fandango. In the front-center are Domino, Meche, Manny, and Sal. Glottis is in the upper left and Hector is on the far right. The game's creator, Tim Schafer, is in the bottom-left corner.

A year passes, and the city of Rubacava has grown. Manny now runs his own nightclub off a converted automat near the edge of the Forest. Manny learns from Olivia Ofrenda, the owner of the beatnik Blue Casket nightclub, that Don has been sprouted for letting the scandal be known and that Meche was recently seen with Domino leaving the port.

Manny gives chase and a year later tracks them to a coral mining plant on the Edge of the World. Domino has been holding Meche there as a trap to lure Manny.[13] All of Domino's clients who had their tickets stolen are also being held there and used as slave labor, both to make a profit with the coral mining and as a way to keep Hector's scandal quiet. Domino tries to convince Manny to take over his position in the plant seeing as he has no alternative and can spend the rest of eternity with Meche but he refuses. After rescuing Meche, Manny defeats Domino by causing him to fall into a rock crusher. Manny, along with Meche, Glottis and all the souls being held at the plant then escape from the Edge of the World.

The three travel for another year until they reach the terminus for the Number Nine train before the Ninth Underworld. Unfortunately, the Gate Keeper to the Ninth Underworld won't let the souls progress without their tickets, mistakenly believing they have sold them, and it's further revealed that a wicked soul that has either not paid off their debt or tried to cheat the Gate Keeper with a fake or stolen Double N Ticket to gain entrance to the Ninth Underworld will cause the express train to transform into the hell train (which sends all souls onboard to hell). Meanwhile, Glottis has fallen deathly ill. Manny learns from demons stationed at the terminus that the only way to revive Glottis is to travel at high speeds to restore Glottis' purpose for being summoned. Manny and the others devise a makeshift fuel source to create a "rocket" train cart, quickly taking Manny and Meche back to Rubacava and saving Glottis' life.[14] The three return to El Marrow, now found to be fully in Hector's control and renamed as Nuevo Marrow. Manny regroups with Sal and his expanded LSA and with the help of Olivia, who volunteered to join the gang earlier in Rubacava, and is able to learn about Hector's current activities.[15] Further investigation reveals that Hector not only has been hoarding the Number Nine tickets, but has created counterfeit versions that he has sold to others while keeping the real tickets for himself in a desperate attempt to balance out his sinful life and get out of the Land of the Dead.[16] Manny tries to confront Hector but is lured into another trap by Olivia, who is revealed to be Hector's girlfriend, who has also captured Sal, and is taken to Hector's greenhouse to be sprouted. Manny is able to defeat Hector after Sal sacrifices himself to prevent Olivia from interfering. Manny and Meche are able to find the real Double N tickets, including the one that Meche should have received. Manny makes sure the rest of the tickets are given to their rightful owners; in turn, he is granted his own ticket for his good deeds.[17] Together, Manny and Meche board the Number Nine for their happy journey to the Ninth Underworld while Glottis who can't join them waves tearfully goodbye.[18]

Tim Schafer was the project lead for Grim Fandango.

Grim Fandango's development was led by project leader Tim Schafer, co-designer of Day of the Tentacle and creator of Full Throttle and the more recent Psychonauts and Brütal Legend.[19][20] Schafer had conceived a Day of the Dead-themed adventure before production of Full Throttle began,[21] and he submitted both concepts to LucasArts for approval at the same time. Full Throttle was accepted instead because of its greater mainstream appeal; it became a hit and opened the way for Schafer to create Grim Fandango.[22] Rogue Leaders: The Story of LucasArts noted that the pitching process for Grim Fandango was "a breeze" because of Schafer's earlier success, despite the new project's unusual theme.[23]

Development began soon after the completion of Full Throttle in June 1995.[21] Grim Fandango was an attempt by LucasArts to rejuvenate the graphic adventure genre, in decline by 1998.[24][25] In response to complaints that Full Throttle was too short, Schafer set the goal of having twice as many puzzles as Full Throttle, which demanded a more lengthy and ambitious story to accommodate them.[26] According to Schafer, the game was developed on a $3 million budget.[27] It was the first LucasArts adventure since Labyrinth not to use the SCUMM engine, instead using the Sith engine, pioneered by Jedi Knight: Dark Forces II, as the basis of the new GrimE engine.[28][29] The GrimE engine was built using the scripting language Lua. This design decision was due to LucasArts programmer Bret Mogilefsky's interest in the language, and is considered one of the first uses of Lua in gaming applications. The game's success led to the language's use in many other games and applications, including Escape from Monkey Island and Baldur's Gate.[30]

Manny's office, from Peter Chan's original concept art (top) to wireframe mesh (middle) to in-game representation (bottom)

Grim Fandango mixed static pre-rendered background images with 3D characters and objects. Part of this decision was based on how the calaca figures would appear in three dimensions.[8] There were more than 90 sets and 50 characters in the game to be created and rendered; Manny's character alone comprised 250 polygons.[8] The development team found that by utilizing three-dimensional models to pre-render the backgrounds, they could alter the camera shot to achieve more effective or dramatic angles for certain scenes simply by re-rendering the background, instead of having to have an artist redraw the background for a traditional 2D adventure game.[8] The team adapted the engine to allow Manny's head to move separately from his body to make the player aware of important objects nearby.[8] The 3D engine also aided in the choreography between the spoken dialog and body and arm movements of the characters.[8][26] Additionally, full motion video cutscenes were incorporated to advance the plot, using the same in-game style for the characters and backgrounds to make them nearly indistinguishable from the actual game.[31]

The game combines several Aztec beliefs of the afterlife and underworld with 1930s Art Deco design motifs and a dark plot reminiscent of the film noir genre.[32] The Aztec motifs of the game were influenced by Schafer's decade-long fascination with folklore, stemming from an anthropology class he took at University of California Berkeley, and talks with folklorist Alan Dundes, with Schafer recognizing that the four-year journey of the soul in the afterlife would set the stage for an adventure game.[2][33][34] Schafer stated that once he had set on the Afterlife setting: "Then I thought, what role would a person want to play in a Day of the Dead scenario? You'd want to be the grim reaper himself. That's how Manny got his job. Then I imagined him picking up people in the land of the living and bringing them to the land of the dead, like he's really just a glorified limo or taxi driver. So the idea came of Manny having this really mundane job that looks glamorous because he has the robe and the scythe, but really, he's just punching the clock."[2] Schafer recounted a Mexican folklore about how the dead were buried with two bags of gold to be used in the afterlife, one on their chest and one hidden in their coffin, such that if the spirits in the afterlife stole the one on the chest, they would still have the hidden bag of gold; this idea of a criminal element in the afterlife led to the idea of a crime-ridden, film noir style to the world.[35][34] The division of the game into four years was a way of breaking the game's overall puzzle into four discrete sections.[2][8][34] Each year was divided into several non-linear branches of puzzles that all had to be solved before the player could progress to the next year.[34][36]

The team created a puzzle design document in the planning of the game, laying out branching non-linear puzzle paths for the player to solve within the context of each year of the game.[37][38][39][34]

Schafer opted to give the conversation-heavy game the flavor of film noir set in the 1930s and 1940s, stating that "there's something that I feel is really honest about the way people talked that's different than modern movies".[40] He was partially inspired by novels written by Raymond Chandler and Dashiell Hammett.[40] Several film noir movies were also inspiration for much of the game's plot and characters. Tim Schafer stated that the true inspiration was drawn from films like Double Indemnity, in which a weak and undistinguished insurance salesman finds himself entangled in a murder plot.[32] The design and early plot are fashioned after films such as Chinatown and Glengarry Glen Ross.[2][34][7] Several scenes in Grim Fandango are directly inspired by the genre's films such as The Maltese Falcon, The Third Man, Key Largo, and most notably Casablanca: two characters in the game's second act are directly modeled after the roles played by Peter Lorre and Claude Rains in the film.[1][32] The main villain, Hector LeMans, was designed to resemble Sydney Greenstreet's character of Signor Ferrari from Casablanca.[2] His voice was also modeled after Greenstreet, complete with his trademark chuckle.

Visually, the game drew inspiration from various sources: the skeletal character designs were based largely on the calaca figures used in Mexican Day of the Dead festivities, while the architecture ranged from Art Deco skyscrapers to an Aztec temple.[32] The team turned to LucasArts artist Peter Chan to create the calaca figures. The art of Ed "Big Daddy" Roth was used as inspiration for the designs of the hot rods and the demon characters like Glottis.[2]

Originally, Schafer had come up with the name "Deeds of the Dead" for the game's title, as he had originally planned Manny to be a real estate agent in the Land of the Dead. Other potential titles included "The Long Siesta" and "Dirt Nap", before he came up with the title Grim Fandango.[40]

Tony Plana (pictured in 2013) provides the voice for Manny

The game featured a large cast for voice acting in the game's dialog and cutscenes, employing many Latino actors to help with the Spanish slang.[2] Voice actors included Tony Plana as Manny, Maria Canals-Barrera as Meche, Alan Blumenfeld as Glottis, and Jim Ward as Hector. Schafer credits Plana for helping to deepen the character of Manny, as the voice actor was a native Spanish speaker and suggested alternate dialog for the game that was more natural for casual Spanish conversations.[40] Schafer planned from the beginning for the voice cast to consist entirely of Latino performers.[26]

Originally, the game was to be shipped in the first half of 1998 but was delayed;[8] as a result, the game was shipped on October 28, 1998,[41] for release on October 30, the Friday before November 2, the actual date of the Day of the Dead celebration.[2] Even with the delay, the team had to drop several of the puzzles and characters from the game, including a climactic five-step puzzle against Hector LeMans at the conclusion of the game; Schafer later noted that they would have needed one to two more years to implement their original designs.[36]

A remastered release of Grim Fandango was announced in June 2014 during Sony Computer Entertainment's press event of the 2014 Electronic Entertainment Expo, with a simultaneous release for the PlayStation 4, PlayStation Vita, Microsoft Windows, Mac OS X, and Linux platforms on January 27, 2015.[42][43][44][45] The Playstation 4 and Playstation Vita versions feature cross-buy[46] and cross-save.[47] It was later released for Android and iOS on May 5, 2015.[48] The remastered version was released as a PlayStation Plus title for the month of January 2016.[49][50] On November 1, 2018, Grim Fandango was released on the Nintendo Switch.

The remastered version was predicated on the transition of LucasArts from a developer and publisher into a licensor and publisher in 2013 shortly after its acquisition by Disney. Under new management, LucasArts licensed several of its intellectual properties (IP), including Grim Fandango, to outside developers. Schafer was able to acquire the rights to the game with financial assistance from Sony, and started the process of building out the remaster within Double Fine Productions.[35] Schafer said that the sale of LucasArts to Disney had reminded them of the past efforts of former LucasArts president Darrell Rodriguez to release the older LucasArts titles as Legacy Properties, such as the 2009 rerelease of The Secret of Monkey Island.[40] Schafer also noted that they had tried to acquire the property from LucasArts in the years prior, but the frequent change in management stalled progress.[51] When they began to inquire about the rights with Disney and LucasArts following its acquisition, they found that Sony, through their vice president of publisher and developer relations Adam Boyes, was also looking to acquire the rights. Boyes stated that Sony had been interested in working with a wide array of developers for the PlayStation 4, and was also inspired to seek Grim Fandango's after seeing developers like Capcom and Midway Games revive older properties. Boyes' determination was supported by John Vignocchi, VP of Production for Disney Interactive, who also shared memories of the game, and was able to bring in contacts to track down the game's assets.[51] After discovering they were vying for the same property, Schafer and Boyes agreed to work together to acquire the IP and subsequent funding, planning to make the re-release a remastered version.[40][51] Sony did not ask for any of IP rights for the game, instead only asking Double Fine to give the PlayStation platforms console exclusivity in exchange for funding support, similar to their Pub Fund scheme they use to support independent developers.[51]

A comparison of Grim Fandango from its original release (top) and the remastered version. Double Fine increased texture resolution and improved lighting models to improve the looks of the characters.

A major complication in remastering the original work was having many of the critical game files go missing or on archaic formats. A large number of backup files were made on Digital Linear Tape (DLT) which Disney/LucasArts had been able to recover for Double Fine, but the company had no drives to read the tapes. Former LucasArts sound engineer Jory Prum had managed to save a DLT drive and was able to extract all of the game's audio development data from the tapes.[51]

Schafer noted at the time of Grim Fandango's original development, retention of code was not as rigorous as present-day standards, and in some cases, Schafer believes the only copies of some files were unintentionally taken by employees when they had left LucasArts. As such, Schafer and his team have been going back through past employee records to try to trace down any of them and ask for any files they may have saved.[52] In other cases, they have had difficulty in identifying elements on the low-resolution artwork of the original game, such as an emblem on one character's hat, and have had to go looking for original concept art to figure out the design.[52]

Once original assets were identified, as to be used to present the "classic" look of the game in the Remastered edition, Double Fine worked to improve the overall look for modern computers. The textures and lighting models for the characters were improved, in particular for Manny.[51] Schafer has likened the remastering approach to The Criterion Collection film releases in providing a high-fidelity version of the game without changing the story or the characters.[53]

In addition to his own developers, Schafer reached out to players who had created unofficial patches and graphical improvements on the original game, and modifications needed to keep it running in ResidualVM, and gained their help to improve the game's assets for the remastered version.[35][54][55] One such feature was a modified control scheme that converted the game's movement controls from the tank controls to a point and click-style interface. Schafer said the team used tank controls as it was popular with other games like Resident Evil at the time, but recognized it did not work well within the adventure game genre.[40] Schafer contacted Tobias Pfaff who created the point-and-click modification to obtain access to his code to incorporate into the remastered version.[52]

Double Fine demonstrated an in-progress version of the remastered game at the 2014 IndieCade event in October 2014; new features included higher-resolution textures and improved resolution for the character models as well as having real-time lighting models, and the ability to switch back and forth between this presentation and the original graphics at the touch of a control. The remastered game runs in 4:3 aspect ratio but has an option to stretch this to a 16:9 ratio rather than render in a native 4:3 ratio. The remaster includes improvements to the control scheme developed by Pfaff's patch and other alternate control schemes in addition to the original tank like controls, including analogue controls for console versions and point-and-click controls for computer versions. The game's soundtrack was fully orchestrated through performances of the Melbourne Symphony Orchestra (who also performed the soundtrack for Double Fine's Broken Age). The remastered version also includes developer commentary, which can be activated via the options menu and listened to at various points in the game. The PlayStation version also features cloud saving between the PS4 and Vita versions.[56] During the Electronic Entertainment Expo 2018, during a 20th anniversary live-reading event with several Grim Fandango actors, Schafer announced that the remastered version will also be ported to the Nintendo Switch sometime later that year.[57] The Switch port was released on November 1, 2018.[58] Double Fine was acquired by Xbox Game Studios in 2019, and Schafer confirmed that Grim Fandango for the Xbox One would arrive by 2020.[59]

Grim Fandango has an original soundtrack that combines orchestral score, South American folk music, jazz, bebop, swing, and big band music,[34][61] inspired by the likes of Duke Ellington and Benny Goodman as well as film composers Max Steiner and Adolph Deutsch.[62] It also has various influences from traditional Russian, Celtic, Mexican, Spanish, and Indian strings culture.[63][61] It was composed and produced by Peter McConnell at LucasArts. Others credited are Jeff Kliment (Engineer, Mixed By, Mastered), and Hans Christian Reumschüssel (Additional Music Production).[4] The score featured live musicians that McConnell knew or made contact with in San Francisco's Mission District, including a mariachi band.[62] The soundtrack was released as a CD in 1998.[64]

The soundtrack was very well received. IGN called it a "beautiful soundtrack that you'll find yourself listening to even after you're done with the game".[65] SEMO said "the compositions and performances are so good that listening to this album on a stand-alone basis can make people feel like they're in a bar back then".[66] RPGFan said "the pieces are beautifully composed, wonderfully played ... has a stellar soundtrack with music that easily stands alone outside the context of the game. This CD was an absolute pleasure to listen to and comes highly recommended."[67] Game Revolution in its game review praised as one of the "most memorable soundtracks ever to grace the inside of a cranial cavity where an eardrum used to be."[68] PC Gamer in its 2014 list of Top 100 Games, acclaimed Grim Fandango for including "one of the best soundtracks in PC gaming history".[69] In 2017 Fact magazine also listed it as one of the "100 best video game soundtracks of all time".[61]

In 1999's Academy of Interactive Arts & Sciences Annual Interactive Achievement Awards, the soundtrack was nominated in the category of "Outstanding Achievement in Sound and Music".[70] It was also lauded by GameSpot, which awarded it the "Best PC Music awards",[71] and included it in the "Ten Best PC Game Soundtracks" list in 1999.[72]

After the original Pro Tools sound files were recovered, Peter McConnell found that some of the samples he had used originally did not sound good, and the team opted to re-orchestrate the score.[51] McConnell later announced that the game's soundtrack would be fully orchestrated through performances of the Melbourne Symphony Orchestra for the remastered version of the game released in 2015.[56]

The re-made soundtrack was produced under Nile Rodgers' label Sumthing Else.[73] It had a standard release of 37 tracks, as well as a Director’s Cut with 14 extra tracks (the latter sold exclusively through Sumthing Else).[74] It included the original score from the LucasArts archives, new compositions by Peter McConnell and new orchestral arrangements, as well as new extended versions of jazz pieces re-mixed at Sony Computer Entertainment America.[73]

In 2018, celebrating the 20th anniversary of the original release of the game, the soundtrack was released for the first time in vinyl format.[75]

Grim Fandango gained critical acclaim upon its release.[83] Aggregating review website Metacritic gave the game a score of 94/100.[76] Critics lauded the art direction in particular, with GameSpot rating the visual design as "consistently great".[80] PC Zone emphasized the production as a whole calling the direction, costumes, characters, music, and atmosphere expertly done. They also commented the game would make a "superb film".[82] The San Francisco Chronicle stated "Grim Fandango feels like a wild dance through a cartoonish film-noir adventure. Its wacky characters, seductive puzzle-filled plot and a nearly invisible interface allow players to lose themselves in the game just as cinemagoers might get lost in a movie."[2] The Houston Chronicle, in naming Grim Fandango the best game of 1998 along with Half-Life, complimented the graphics calling them "jaw-dropping" and commented that the game "is full of both dark and light humor".[84] IGN summed its review up by saying the game was the "best adventure game" it had ever seen.[60]

Next Generation reviewed the PC version of the game, rating it five stars out of five, and stated that "Grim Fandango is a smart, beautiful, and enjoyable adventure game that will leave you holding your breath waiting for Grim Fandango 2."[81]

The game also received criticisms from the media. Several reviewers noted that there were difficulties experienced with the interface, requiring a certain learning curve to get used to, and selected camera angles for some puzzles were poorly chosen.[60][77][80] The use of elevators in the game was particularly noted as troublesome.[60][80] The review from Adventure Gamers expressed dislike of the soundtrack, and, at times, "found it too heavy and not well suited to the game's theme".[77] A Computer and Video Games review also noted that the game had continuous and long data loading from the CD-ROM that interrupted the game and "spoils the fluidity of some sequences and causes niggling delays".[85]

In 1999, Next Generation listed Grim Fandango as number 26 on their "Top 50 Games of All Time", commenting that, "Grim offered adventure fans funny, touching, and infuriating moments in following its characters, and it did so through a magnificently beautiful game."[86]

Grim Fandango won several awards after its release in 1998. PC Gamer selected the game as the 1998 "Adventure Game of the Year".[87][88] The game won IGN's "Best Adventure Game of the Year" in 1998,[89] while GameSpot awarded it their "Best of E3 1998",[90] "PC Adventure Game of the Year",[91] "PC Game of the Year",[92] "Best PC Graphics for Artistic Design",[93] and "Best PC Music awards".[71] GameSpot named Grim Fandango its Game of the Year for 1998,[94] and in the following year included the game in their "Ten Best PC Game Soundtracks"[72] and was selected as the 10th "Best PC Ending" by their readership.[95] In 1999, Grim Fandango won "Computer Adventure Game of the Year"[70][96] for the 2nd Annual AIAS Interactive Achievement Awards (now known as the D.I.C.E. Awards); it was also nominated for "Game of the Year", "Outstanding Achievement in Art/Graphics", "Outstanding Achievement in Character or Story Development" and "Outstanding Achievement in Sound and Music".

Grim Fandango has been included in several publishers' "Top Games" lists well after its release. GameSpot inducted the game into their "Greatest Games of All Time" in 2003 citing, "Ask just about anyone who has played Grim Fandango, and he or she will agree that it's one of the greatest games of all time."[97] GameSpy also added the game to their Hall of Fame in 2004,[98] further describing it as the seventh "Most Underrated Game of All Time" in 2003.[99] Adventure Gamers listed Grim Fandango as the seventh "Top Adventure Game of All Time" in 2004;[100] in their 2011 list of "Top 100 All-Time Adventures" it was listed as #1.[101] In 2007, IGN included the game in the "Top 25 PC Games" (as 15th)[102] and "Top 100 Games of All Time" (at 36th), citing that "LucasArts' second-to-last stab at the classic adventure genre may very well be the most original and brilliant one ever made."[103] Grim Fandango remained as the 20th in the Top 25 PC Games in IGN's 2009 list.[104]

Initial estimates suggested that Grim Fandango sold well during the 1998 holiday season.[116] It debuted at #6 for the first week of November on PC Data's computer game sales charts, at an average retail price of $35. It was absent by its second week.[117] In the United Kingdom, Grim Fandango claimed first place on Chart-Track's weekly sales chart in December, before falling to ninth place.[118] It secured 12th after four weeks,[119] and 24th at the 13-week mark.[120] The game sold 58,617 copies and earned $2.33 million in the United States by the end of 1998,[121] and rose to 95,000 sales there by March 2000, according to PC Data.[122][123] Grim Fandango sold another 16,157 units in the region during 2001,[124] and 8,032 in the first six months of 2002;[125] its jewel case SKU reached 5,621 sales during 2003.[126] According to Tim Schafer, the game achieved sales of approximately 500,000 units by 2012,[127] around 50% fewer than Full Throttle had achieved.[128] It is commonly considered a commercial failure,[129][130][131] even though LucasArts stated that "Grim Fandango met domestic expectations and exceeded them worldwide".[132][133][34] The game had become profitable by 2000,[134] although Dave Grossman has said, "It was pretty ambitious and expensive, and I don't think it made very much money back."[127] A writer for Edge summarized in 2009, "While its reputation as a flop isn't entirely accurate, Grim's sales were either an indication that people preferred motorbikes to Gitanes-smoking corpses, or a sign of the times: adventure games were simply on their way out."[128]

While LucasArts proceeded to produce Escape from Monkey Island in 2000, they canceled development of sequels to Sam & Max Hit the Road[135] and Full Throttle[136] stating that "After careful evaluation of current market place realities and underlying economic considerations, we've decided that this was not the appropriate time to launch a graphic adventure on the PC."[135] Subsequently, the studio dismissed many of the people involved with their adventure games,[137][138] some of whom went on to set up Telltale Games, creating an episodic series of Sam & Max games.[139] These events, along with other changes in the video game market towards action-based games, are seen as primary causes in the decline of the adventure game genre.[24][140] Grim Fandango's underperformance was seen as a sign that the genre was commercially "dead" to rival Sierra, as well.[141] LucasArts stated in 2006 that they do not plan on returning to adventure games until the "next decade".[142] Ultimately the studio stopped developing video games in 2013 after The Walt Disney Company acquisition of Lucasfilm, and was dissolved shortly thereafter.

Tim Schafer left LucasArts shortly after Grim Fandango's release, and created his own company, Double Fine Productions, in 2000 along with many of those involved in the development of Grim Fandango. The company has found similar critical success with their first title, Psychonauts. Schafer stated that while there is strong interest from fans and that he "would love to go back and spend time with the characters from any game [he's] worked on", a sequel to Grim Fandango or his other previous games is unlikely as "I always want to make something new."[143] With the help of developers such as Double Fine and Telltale Games, adventure games saw a resurgence in the 2010s, with financially successful titles such as Broken Age, The Walking Dead, and The Wolf Among Us.

Grim Fandango Remastered has received similar positive reception as the original release, with many critics continuing to praise the game's story, characters, and soundtrack. They also found the developer's commentary to be very insightful to the history of the game. Reviewers were disappointed at the lack of an auto-save system, as well as the game not receiving a full high-definition upgrade, leaving the higher-resolution characters somewhat out of place with the original 3D backgrounds.[149][151][152][153] Many reviewers also noted that the puzzles, though a staple of the day when Grim Fandango was first released, remain somewhat obtuse with solutions that are not clear even after the player solves them, and that a hint system, as was added to the Monkey Island remake, would have been very helpful.[149][153][155][156] The game's pacing, also unchanged from the original version, was also found harder to grasp considering the direction taken in modern games, in both the pacing within the game's four acts, and the time taken to move around and between rooms.[157] In his review for Eurogamer, Richard Cobbett warned players to "be careful of rose-tinted memories", that while the remastered version is faithful to the original, it does show aspects of the original game that have become outdated in more modern video game development.[149] Wired's Laura Hudson considered the remastered version highlighted how the original game was "an artifact of its time, an exceptional piece of interactive art wrapped inextricably around the technology and conventions of its time in a way that reveals both their limitations and the brilliance they were capable of producing".[158]