Croatia Airlines
Croatia Airlines Ltd. is the state-owned flag carrier airline of Croatia. Its headquarters are in Buzin near Zagreb[1] and operates domestic and international services mainly to European destinations. Its main hub is Zagreb International Airport with focus cities being Dubrovnik, Split, and Zadar.[2] Since November 2004, the airline has been a member of Star Alliance.
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Founded | 20 August 1989 (as Zagal - Zagreb Airlines) | ||||||
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Hubs | Zagreb Airport | ||||||
Focus cities |
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Frequent-flyer program | Miles & More | ||||||
Alliance | Star Alliance | ||||||
Subsidiaries |
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Fleet size | 12 | ||||||
Destinations | 38 | ||||||
Headquarters | Zagreb, Croatia | ||||||
Key people | Jasmin Bajić, president and CEO[1] | ||||||
Employees | 920 (31 Dec 2021) | ||||||
Website | www |
History
Early years
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The airline was established on June 1991. Was not economically good standing. In 1991, Croatia Airlines signed an agreement with Adria Airways which allowed it to lease a McDonnell Douglas MD-82 to commence domestic jet services between Zagreb and Split. Croatia Airlines acquired three Boeing 737s from Lufthansa and became a member of the International Air Transport Association (IATA). As the flag carrier of newly independent Croatia, the airline launched its first international service on 5 April 1992, from Zagreb to Frankfurt.[3]
In 1993, two new ATR 42s and two more 737s joined the fleet and representative offices were opened in several European cities and the company bought the travel agency Obzor to organize travel packages for groups and individuals. By 1994, Croatia Airlines had welcomed its millionth passenger. Later that year, Pope John Paul II flew the airline on a trip to Croatia.
In 1995, another ATR 42 was welcomed, as was the two millionth passenger. In 1996, Croatia Airlines became the first airline to fly to Sarajevo after the Bosnian War. In 1997, the airline's first Airbus A320 arrived and was named Rijeka. In 1998, another first plane of a new type arrived when the airline's first Airbus A319 joined the fleet. This airplane was named Zadar. In the same year, Croatia Airlines became a member of the Association of European Airlines (AEA). By 1999, two more Airbus jets had arrived and Croatia Airlines started selling the Boeing part of their fleet. The airline flew its five millionth passenger.
Development since 2000

In 2000, two more Airbus planes arrived and an automated ticketing system was inaugurated. In 2001, the airline received maintenance and technical performing certificates from the German aviation authority Luftfahrt-Bundesamt. On 18 November 2004, Croatia Airlines joined Star Alliance.
By March 2009, the airline retired its fleet of three ATR 42 short-haul aircraft, after operating the type since 1993, and replaced it with a fleet of six Bombardier Dash 8 Q400s, the first of which was delivered in May 2008.
Airbus and Croatia Airlines announced on 22 October 2008 the order of four additional 132-seat A319 aircraft, to be delivered from 2013.[4]
The airline carried its 20,000,000th passenger in July 2009,[5] and has carried well over 1 million passengers annually from 2000.[6]
Croatia Airlines and maintenance partner Lufthansa announced on 23 May 2011 the introduction of new slim-line Recaro economy seats to be retrofitted into certain A320 Family aircraft from summer 2012, increasing seating capacity by two rows.[7][8]
Losses have been made for several years; in November 2012, the government announced that it would provide HRK 800m ($ 136m) for Croatia Airline to become cost-effective from 2013 on. The government is seeking to restructure the airline, which includes plans to cut its workforce by ten percent within two years and it is also looking for a strategic investor.[9]
In February 2020, Croatia Airlines announced two new seasonal flights to Podgorica and Sofia operated by Bombardier Dash 8 Q400.[10]
In October 2022, Croatia Airlines announced plans to reduce their fleet and replace all current aircraft with six new Airbus A220-300 by 2026. The airline decided against the competing Embraer E2 as it was able to use downpayments for a former and since cancelled order for Airbus A319s nearly 15 years ago.[11]
Corporate affairs
Ownership

Croatia Airlines is a joint-stock company. Its share capital amounts to HRK 346.49 millions and is divided into 62.690 millions of ordinary shares.[12]
Number of shares | Percentage | |
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Republic of Croatia | 62,010,821 | 98.76% |
Zagreb Airport Ltd. | 477,121 | 0.76% |
Hrvatska poštanska banka for the Republic of Croatia | 173,768 | 0.28% |
JANAF | 22,000 | 0.04% |
Croatia osiguranje | 7,165 | 0.01% |
Others | 97,078 | 0.15% |
Business trends
The key trends for Croatia Airlines group over recent years are shown below (as at year ending 31 December):[13][14]
2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | |
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Turnover (HRK m) | 1,537 | 1,729 | 1,449 | 1,479 | 1,763 | 1,786 | 1,654 | 1,643 | 1,616 | 1,620 | 1,759 | 1,778 | 1,783 | 759.5 | 848.2 |
Net profit after tax (HRK m) | 1.0 | −89.29 | −198.5 | −156.2 | −113.1 | −487.8 | 1.4 | 7.1 | 14.6 | 7.7 | 26.4 | −82.2 | −79.8 | −358.2 | −288.2 |
Number of employees (at year end) | 1,052 | 1,113 | 1,131 | 1,117 | 1,101 | 1,086 | 1,041 | 908 | 898 | 967 | 962 | 959 | 999 | 980 | 920 |
Number of passengers (m) | 1.715 | 1.869 | 1.752 | 1.641 | 1.879 | 1.952 | 1.797 | 1.825 | 1.850 | 1.940 | 2.125 | 2.169 | 2.179 | 0.618 | 0.788 |
Passenger load factor (%) | 64.9 | 65.2 | 61.4 | 62.0 | 67.0 | 69.1 | 68.8 | 69.2 | 69.7 | 70.7 | 75.2 | 73.5 | 73.6 | 49.6 | 49.9 |
Number of aircraft (at year end) | 10 | 10 | 12 | 13 | 13 | 13 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 13 |
Sources | [15] | [15] | [16] | [17][18] | [17] | [17] | [19] | [17][20] | [21] | [21] | [21] | [22] | [23] | [24] | [25] |
Destinations
Codeshare agreements
Croatia Airlines has codeshare agreements with the following airlines:[26]
Fleet


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Current fleet
As of October 2022, Croatia Airlines fleet consists of the following aircraft:[27][28]
Aircraft | In service |
Orders | Passengers[27] | Notes |
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Airbus A220 | — | 6 | 148 | Converted from order of Airbus A320neo.[29] |
Airbus A319-100 | 5 | — | 144 | 9A-CTI in Star Alliance livery |
Airbus A320-200 | 1 | — | 174 | |
De Havilland Canada Dash 8-Q400 | 6 | — | 76 | |
Total | 12 | 6 |
Former fleet
Aircraft | Total | Introduced | Retired | Notes |
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ATR 42-300QC | 3 | 1993 | 2009 | [30] |
Boeing 737-200 | 5 | 1992 | 1999 | [31] |
BAe 146-200 | 2 | 2000 | 2002 | [32] |
Fokker 100 | 1 | 2001 | 2005 | [33] |
McDonnell Douglas MD-82 | 2 | 1990 | 1991 | [34] |
Future fleet
On October 4, Croatia Airlines announced that the agreement to purchase 6 A220 planes is signed with Airbus. This is a conversion of an existing order for four A320neo aircraft. Croatia Airlines and Airbus are yet to disclose which variant or variants of the A220 has been ordered.[35]
References
- "Basic information". croatiaairlines.com. Croatia Airlines. Retrieved 12 April 2013.
- Flight International 3 April 2007
- Croatia Airlines turns 25 at EX-YU Aviation News, 12-8-2014, retrieved 1-12-2015
- Croatia Airlines to acquire four additional A320 family aircraft Archived 2008-10-27 at the Wayback Machine 22 October 2008
- "Croatia Airlines: 20-milijunti putnik". Slobodna Dalmacija (in Croatian). 24 July 2009. Retrieved 12 April 2017.
- "20 million for Croatia Airlines". Blogspot. Exyuaviation. July 28, 2009.
- "Croatia Airlines to Introduce Lufthasa's Recaro seats". Balkans.com. 23 May 2011. Archived from the original on 2015-04-02.
- "Croatia Airlines presents new economy class cabin". Balkans.com. 20 March 2012. Archived from the original on 2015-04-02.
- "Croatia Pushing Ahead With Croatia Airlines Restructuring". Retrieved 27 May 2013.
- "Croatia Airlines uvodi letove iz Zagreba u Sofiju i Podgoricu". Retrieved 11 February 2020.
- aerotelegraph.com (German) 5 October 2022
- "Najveći dioničari" [The largest shareholders]. Croatia Airlines (in Croatian). 5 October 2022. Retrieved 5 October 2022.
- croatiaairlines.com
- "Croatia Airlines - Povijest". Retrieved 24 April 2015.
- "Annual Report 2008" (PDF). Archived from the original (PDF) on 3 April 2015. Retrieved 27 May 2013.
- "Annual Report 2009" (PDF). Archived from the original (PDF) on 3 April 2015. Retrieved 27 May 2013.
- "Annual Reports". Retrieved 27 May 2013.
- "Annual Report 2010" (PDF). Archived from the original (PDF) on 3 April 2015. Retrieved 27 May 2013.
- "Annual Report 2013". Archived from the original on 3 April 2015. Retrieved 27 September 2014.
- "Croatia Airlines - Izvješća o poslovanju". Retrieved 24 April 2015.
- "Croatia Airlines - Izvješća o poslovanju". Retrieved 29 February 2016.
- "Croatia Airlines flew a record number of passengers in 2018". croatiaairlines.com. Archived from the original on 31 May 2019. Retrieved 31 May 2019.
- "Konsolidirani i odvojeni izvještaji 2019". croatiaairlines.com. Retrieved 24 June 2020.
- "Godišnje izvješće društva Croatia Airlines d.d. i Grupe Croatia Airlines za 2020. godinu" [Annual report of Croatia Airlines d.d. and Croatia Airlines Group for 2020] (PDF). Croatia Airlines (in Croatian). 31 May 2021. Retrieved 5 October 2022.
- "Godišnje izvješće društva Croatia Airlines d.d. i Grupe Croatia Airlines za 2021. godinu" [Annual report of Croatia Airlines d.d. and Croatia Airlines Group for 2021] (PDF). Croatia Airlines (in Croatian). 27 April 2022. Retrieved 5 October 2022.
- "Profile on Croatia Airlines". CAPA. Centre for Aviation. Archived from the original on 2016-11-01. Retrieved 2016-11-01.
- "Fleet". Croatia Airlines. 5 October 2022.
- "Croatia Airlines obnavlja flotu, postojeće zrakoplove zamijenit će Airbusom 220" [Croatia Airlines is renewing its fleet, the existing aircraft will be replaced by Airbus 220]. N1 (in Croatian). 4 October 2022. Retrieved 4 October 2022.
- "Croatia Airlines To Order 6 Airbus A220s For Its Fleet Renewal". Simple Flying. 5 October 2022.
- Airfleets. "ATR 42/72 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "Boeing 737 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "BAe 146 / Avro RJ in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "Fokker 70/100 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "McDonnell Douglas MD-80/90 in Croatia Airlines history". Retrieved 16 August 2010.
- Fabinger, Jakov (2022-10-04). "Croatia Airlines To Order 6 Airbus A220s For Its Fleet Renewal". Simple Flying. Retrieved 2022-10-04.