How to Write Hotel Reviews

Co-authored by wikiHow Staff

Last Updated: February 16, 2023

Based on your trip experience, you may want to praise or tear apart the hotel location where you stayed. Knowing how to write hotel reviews will help you give an unbiased consumer opinion that may help others make well-informed travel decisions in regards to their lodging accommodations.

Steps

1
Choose a review site such as TripAdvisor, TravBuddy or TravelPost.^{[1]
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2
Introduce yourself and tell why you took the trip. Share if your trip was business or pleasure and whether or not you took your family. You might also add your frequency of travel because that lends to your credibility as a resource for information.^{[2]
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3
Tell what room type you stayed in. This might be particularly helpful as readers are selecting which reviews to continue reading.
4
Be concise and descriptive with your review, and use proper spelling and grammar.
- Give advice to the travelers such as providing details that you wish you would have known before you went on the trip.
- Give information about the property that can't be found on the website. Tell if there are a restaurant or two right next door, so meals were relatively inexpensive, or share that it was in a secluded location and you could only eat at the expensive hotel restaurant.
5
Provide information specific to your trip, such as if you had a nice concierge or if the maid created animals out of the towels each day.^{[3]
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6
Include photographs if the site allows it. The old adage is true that a picture can be worth a thousand words, especially if it shows unsavory conditions that no hotel guest should be subject to.
7
Include information about the location that you stayed in. List major attractions that it was by, be honest about how far it really was from the beach, or tell if you had to pay an arm and a leg in cab fare to get to the hotel from the airport.
8
Share about the amenities. Tell if the pool was really as big as it appeared in the photographs, write about if the bed was comfortable or if you felt like you were sleeping on thin mattresses, or mention the quality of the television set and the cable options available.
9
Discuss the services offered by the property. Write about how courteous or rude the staff was, whether the staff was timely in handling requests, and definitely comment about how clean the maids got the room.
10
Focus on the big picture. A small error such as forgetting to bring new shampoo and conditioner can be forgivable if your overall experience was wonderful. Write to the overall stay, and don't get hung up on minor, irrelevant details.

Community Q&A

Question

How do I write a negative restaurant/hotel review?

Community Answer

Be constructive and not overly negative. Point out reasons the visit was not favorable. These may include cleanliness, unfriendly/unprofessional staff, and/or incorrect or unsatisfactory food/amenities. Leave your contact information in case the business wants to respond. They may offer you coupons or gift certificates to make it up to you.