How to Cancel PlayStation Plus

Written by Jack Lloyd

Last Updated: April 14, 2022 Tested

This wikiHow teaches you how to prevent your PlayStation Plus membership from renewing at the end of the purchased cycle. You can do this from on the PlayStation website, as well as from within the PlayStation 4 and PlayStation 3 settings.

Method 1

Method 1 of 3:

On the PlayStation Site

1
Go to the PlayStation Store website. Go to https://store.playstation.com/ in your preferred browser.
2
Sign into your PlayStation account. Click Sign In in the top-right side of the page, then enter your email address and password and click Sign In.
- If you're already signed into the PlayStation store, skip this step.
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3
Click your account icon. This is the smiley face (or custom icon) in the top-right side of the web page. Doing so takes you to the Account page.
4
Click the Media tab. It's near the top of the page.
5
Click Games. This option is on the left side of the page.
6
Select your PlayStation Plus subscription. Locate the subscription, then click it to select it. You may have to scroll down to find it.
7
Click PLAYSTATION™ PLUS SUBSCRIPTION. Doing so expands this heading.
8
Click Cancel Automatic Renewal. This option is below the expanded PlayStation Plus heading.
9
Click OK when prompted. Doing so will prevent your PlayStation Plus membership from renewing once the time you've paid for expires.
- You can't refund a PlayStation Plus subscription.

Method 2

Method 2 of 3:

On PlayStation 4

1
Turn on your console. Either press the "On" button in the front of the console, or press the PS button on a connected controller.
- You'll need to turn on the controller either way.
2
Select your profile and press ✕. This will log you into your PlayStation 4.
3
Scroll up. This opens the toolbar.
4
Scroll right to select Settings and press ✕. It's on the far-right side of the PlayStation 4 row of tabs.
5
Select PlayStation Network/Account Management and press ✕. This option is at the top of the page.
6
Select Sign In and press ✕. This will likely be the top option in this menu.
- If the top option here says Account Information, select it, press X, and skip the next three steps.
7
Enter your email address and password. These should be the credentials you use to sign into the PlayStation website.
8
Select Sign In and press ✕. Doing so will log you into the PlayStation Network.
9
Select Account Information and press ✕. It's near the top of the page.
10
Select PlayStation Subscriptions and press ✕. This option is near the bottom of the screen.
11
Select your PlayStation Plus subscription and press ✕. Make sure you select the PlayStation Plus subscription that has a timeframe (e.g., "3 Month") listed next to it.
12
Select Cancel Automatic Renewal and press ✕. This option is at the bottom of the screen.
13
Press ✕. This will save your changes and prevent your PlayStation Plus membership from renewing once the time you've paid for expires.
- You can't refund a PlayStation Plus subscription.

Method 3

Method 3 of 3:

On PlayStation 3

1
Turn on your PlayStation 3. You can do this by pressing the console's "On" switch or by pressing a connected controller's PS button.
2
Select a profile and press ✕. This will sign you into your PlayStation 3's home page.
3
Scroll right to select PlayStation Network, then press ✕. Depending on your PS3's software version, this option may instead say PSN.
4
Select Sign In and press ✕. This is the top option on the far-right side of the home page options, just left of the "Friends" tab.
- If the top option here says Account Management, select it, press X, and skip the next three steps.
5
Enter your email address and password. These should be the credentials you use to sign into the PlayStation website.
6
Select Sign In and press ✕. Doing so will log you into the PlayStation Network.
7
Make sure Account Management is selected and press ✕. This option is where the Sign In option was.
8
Select Transaction Management and press ✕. It's near the bottom of the list.
9
Select Services List and press ✕. This option is at the bottom of the Transaction Management list.
10
Select PlayStation Plus and press ✕. It's in the list of programs here; you may have to scroll down to find this option.
11
Select your PlayStation Plus subscription and press ✕. Make sure you select the PlayStation Plus subscription that has a timeframe (e.g., "3 Month") listed next to it.
12
Select Cancel Automatic Renewal and press ✕. This option is at the bottom of the screen.
13
Press ✕. This will save your changes and prevent your PlayStation Plus membership from renewing once the time you've paid for expires.
- You can't refund a PlayStation Plus subscription.

Community Q&A

Question

How do I know if it is cancelled when the PS plus symbol is still beside my online ID?

Community Answer

If you download one of the free PS Plus games of the month, click on information, and you will be able to see the amount of time left you can play it, this time is the length of your membership that remains.

Warnings

If you cancel the subscription less than 24 hours before the renewal date, you may be charged for the next subscription period.

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