This article was co-authored by wikiHow staff writer, Emily Schmitt. Emily Schmitt is a Technology Writer for wikiHow. Emily is a tech and social media enthusiast who has written dozens of articles on popular apps and services. Emily has experience as an editor of the Davidsonian, the on-campus newspaper at Davidson College. She is currently enrolled at Davidson College, earning her BA in both English and Digital Studies.
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Trying to activate a smartphone and can't find the IMEI code? This 15-digit code is easy to find if you know where to look—even if your phone's screen is locked. This wikiHow article will teach you how to retrieve your Android or iPhone's IMEI number on a phone with a locked screen, plus how to find the IMEI on a phone that's locked to a certain carrier.
Steps
On a Phone with a Locked Screen
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1Check the back of your phone. If your phone's screen is unresponsive or you don't know the password, you may be able to find your IMEI on the phone itself, depending on the model. If you have iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 5s, iPhone 5c, or the iPhone 5, your IMEI will often be on the back of the phone. Some Android models may have the IMEI printed on the back as well.
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2Check on or below the battery. Some Android models with removal batteries have the IMEI printed on their underside. You may even find the IMEI under the battery cover.
- Switch off your phone, remove the back cover, pop out the battery, and check to see if the IMEI number is on the battery.
- This will not work if your phone does not have a removable battery.
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3Pop out the SIM Tray. Most Phone models have their IMEI numbers engraved on the SIM tray. To pop out your SIM card and find the IMEI:[1]
- Get a SIM tool or bend a paperclip.
- Locate the hole on the SIM tray.
- Gently insert the SIM tool or paperclip into the tray.
- Remove the paperclip or SIM tool and the tray should eject.
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4Look through the phone's packaging. If you didn't see the IMEI on the phone itself, you can check the box that your phone came in (if you still have it). Often the IMEI will be printed on the outside of the box or in the owner's manual.
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5Call your network carrier and ask. Sometimes your phone provider will give you access to an online portal that might have your IMEI number. If you explain your situation, you may also be able to verify your identity to get your IMEI number over the phone.
On an iPhone Locked to a Carrier
On an Android Locked to a Carrier
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1Dial *#06# on your phone. Just open the Phone app on your home screen, dial this special code on the dial pad, and then tap the Call button. After a few seconds, you'll see a screen containing your IMEI.
- If you were unable to find the IMEI this way, continue with this method.
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2Open the Settings app on your Android. You can find this by swiping up to the All Apps screen and tapping Settings, which is has a cogwheel symbol.
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3Scroll down and tap the About Phone setting. You may have to scroll down pretty far to find it.
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4Find the IMEI under the "IMEI" heading. You may have to tap IMEI first to see the number.
About This Article
1. If your phone is locked to a carrier, dial *#06# to get the IMEI.
2. If you have an iPhone, you'll also find the IMEI in Settings > General > About.
3. On an Android, check Settings > About Phone.
4. If the screen is locked, check the back of the phone, behind the battery, or on the SIM tray.