How to Reset Your Uber Password

This wikiHow teaches you how to change the password you use to sign into your Uber account.

Method 1
Method 1 of 2:

Using the Uber App

  1. Image titled Reset Your Uber Password Step 1
    1
    Open the Uber app. It's a black app with a white circle around a black square and a line.
    • If you're automatically logged in, you must log out to change your password.
  2. Image titled Reset Your Uber Password Step 2
    2
    Tap ☰. It's in the upper-left corner of the screen.
    Advertisement
  3. Image titled Reset Your Uber Password Step 3
    3
    Tap Settings. It's the last item on the menu.
  4. Image titled Reset Your Uber Password Step 4
    4
    Scroll down and tap Sign Out. It's at the bottom of the menu.
    • This takes you to the app's sign-in page.
  5. Image titled Reset Your Uber Password Step 5
    5
    Enter your phone number. Type in the phone number associated with your Uber account.
  6. Image titled Reset Your Uber Password Step 6
    6
    Tap →. It's in the right-center of the screen.
  7. Image titled Reset Your Uber Password Step 7
    7
    Tap I forgot my password. It's below the "Enter your password" line.
  8. Image titled Reset Your Uber Password Step 8
    8
    Enter your email address. Type in the email address associated with your Uber account.
  9. Image titled Reset Your Uber Password Step 9
    9
    Tap →. It's in the right-center of the screen. Uber will send an email with a reset link to your provided email address..
  10. Image titled Reset Your Uber Password Step 10
    10
    Tap OK. Do so once you confirm that you received an email from Uber.
    • If you did not receive an email, tap Resend.
  11. Image titled Reset Your Uber Password Step 11
    11
    Open your email app. Use the app that receives the email for your Uber account.
  12. Image titled Reset Your Uber Password Step 12
    12
    Open the message from Uber. It typically has "Uber password reset link" in the subject line. If you don't see this email in your inbox, look in your "Spam" or "Junk" folder. Gmail users may find it in their "Updates" folder.
  13. Image titled Reset Your Uber Password Step 13
    13
    Tap Reset Your Password. It's in the center of the message. Doing so redirects you to a reset page which opens the Uber app.
    • You may have to allow your phone's browser access to Uber before the app opens.
  14. Image titled Reset Your Uber Password Step 14
    14
    Type in a new password. It must be at least five characters long.
  15. Image titled Reset Your Uber Password Step 15
    15
    Tap →. If your password is valid, this will log you into your account. Now you will use the password you just created to log into the app.
    16. Advertisement
Method 2
Method 2 of 2:

Using the Uber Website

  1. Image titled Reset Your Uber Password Step 16
    1
    Open the Uber website.
  2. Image titled Reset Your Uber Password Step 17
    2
    Tap ☰. It's in the upper-left corner of the window.
  3. Image titled Reset Your Uber Password Step 18
    3
    Click on Sign In. It's in the upper right corner of the menu.[1]
  4. Image titled Reset Your Uber Password Step 19
    4
    Click on Rider Sign In. It's on the right side of the page.
  5. Image titled Reset Your Uber Password Step 20
    5
    Click on Forgot Password. It's below the Sign In button.
  6. Image titled Reset Your Uber Password Step 21
    6
    Enter your email address. Type the email address you used when you signed up for Uber.
  7. Image titled Reset Your Uber Password Step 22
    7
    Click on Next. Doing so generates a password reset link to the email address associated with your Uber account.
  8. Image titled Reset Your Uber Password Step 23
    8
    Open your email app. Check the email address associated with your Uber account.
  9. Image titled Reset Your Uber Password Step 24
    9
    Click on the "Uber password reset link" email. If you don't see this email in your inbox, look in your "Spam" or "Junk" folder; Gmail users should also check their "Updates" folder.
  10. Image titled Reset Your Uber Password Step 25
    10
    Click Reset Your Password. Doing so will take you to a password reset form.
  11. Image titled Reset Your Uber Password Step 26
    11
    Enter a new password. Type in and confirm a password that's at least five characters in length.
  12. Image titled Reset Your Uber Password Step 27
    12
    Click on Next. It's below the password entry fields.
  13. Image titled Reset Your Uber Password Step 28
    13
    Click on Login As A Rider.
  14. Image titled Reset Your Uber Password Step 29
    14
    Enter your email address and password. Type them in the appropriate fields.
  15. Image titled Reset Your Uber Password Step 30
    15
    Check the box next to "I'm not a robot".
  16. Image titled Reset Your Uber Password Step 31
    16
    Click on Sign In. Now you're signed into your account with the new password.
    17. Advertisement

Community Q&A

  • Question
    What can I do if I forgot the email I used for my Uber account?
    Community Answer
    Community Answer
    The best thing you can do at that point is contact Uber directly. Uber's help page lives at this address: https://help.uber.com/h/81409131-19fd-4714-99d7-51c8ea97647c Unfortunately, there is no way to reset your Uber password with a credential other than your email address. If you can't get ahold of Uber, you may have to create a new account.
  • Question
    What do I do if I have received a link to reset my password, but it states that my request is no longer valid?
    Community Answer
    Community Answer
    In this case, you likely waited too long (or the email took too long to send) and the password reset request timed out. Try going through the "Forgot Password" process again.
  • Question
    How do I move my Uber account to a new phone?
    Community Answer
    Community Answer
    All you'll need to do is download the Uber app on your new phone and sign in with your old credentials! If your phone number has changed in the process, use your Uber email address to log in and change your phone number in the Settings menu once you're done.
Advertisement

Warnings

  • Make sure you're on a secure network while changing your password or inputting credit card data and location settings.
    ⧼thumbs_response⧽
Advertisement

You Might Also Like

Get Someone's Facebook Password
How to
Get Someone's Facebook Password
How Do I Find My Google Password on My PhoneHow to Find Your Google Password on Your Phone (with Google Chrome)
Find Your WiFi Password when You Forgot It
How to
Find Your WiFi Password when You Forgot It
Change Your Spotify Password2 Easy Ways to Reset or Change Your Spotify Password
Change Your Converge WiFi Password
How to
Change Your Converge WiFi Password
Make a Unique Username
How to
Make a Unique Username
Find Out a PasswordHow to Find Out a Password: 8 Tricks to Gain Access to Accounts
Create a UsernameA Quick Guide on How to Make a Username
Remember a Forgotten Password
How to
Remember a Forgotten Password
Change a DLink Wireless PasswordHow to Change a D-Link Wireless Password
Change Microsoft Outlook Password
How to
Change Microsoft Outlook Password
Create a Password You Can Remember
How to
Create a Password You Can Remember
Create a Secure Password Hint
How to
Create a Secure Password Hint
Create a Secure Password
How to
Create a Secure Password
Advertisement

References

  1. ↑ https://login.uber.com/forgot-password

About This Article

wikiHow Staff
Co-authored by:
wikiHow Staff
wikiHow Staff Writer
This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. This article has been viewed 254,538 times.
How helpful is this?
Co-authors: 7
Updated: March 29, 2019
Views: 254,538
Categories: Internet Passwords and Usernames
Advertisement