How to Access a Motorola Modem

Co-authored by Stan Kats

Last Updated: August 25, 2022

Your Motorola router processes the signal from your internet service provider and transmits it to your network. The modem doesn't typically need to be interfered with, but if you’re having connection difficulties and suspect your modem is at fault, checking the status is a quick and easy process. Follow this guide to learn how.

Steps

1
Open your web browser. You can access the Motorola modem through any web browser on a computer or device that is connected to your network.
- If you are attempting to access your router, check out this guide. Your router is where you can access wireless security, port forwarding, and other network settings.
2
Enter the modem address into the browser bar. Most Motorola modems can be accessed by entering 192.168.100.1 into the address bar and pressing enter. Loading the page may take a few moments.^{[1]
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3
Read the status report. After the page has loaded, you will be presented with your modem’s status report. Here you can verify that everything is working as it should. The numbers shown are only a snapshot of the current status.
- Uptime: This is how long your modem has been powered on.
- CM Status: This is your Cable Modem status. A working cable modem should display OPERATIONAL.
- SNR (Signal to Noise Ratio): This is how much interference your signal has. The higher the reading the better, and it should be above 25-27.
- Power: This is a measurement of the incoming signal strength. Lower numbers, including negative, can correlate to a poor signal. The recommended range for Downstream power is -12 dB to +12 dB, and the recommended range for Upstream power is 37 dB to 55 dB^{[2]
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Expert Q&A

Question

How do I connect to my Motorola router?

Stan Kats
Professional Technologist
Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.

Stan Kats

Professional Technologist

Expert Answer

You'd connect to the network the same way you'd connect to any non-Motorola network.
Question

What is the password for my Motorola modem?

Stan Kats
Professional Technologist
Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.

Stan Kats

Professional Technologist

Expert Answer

There's a default password for your router, and it should be printed on the back of your router. If it isn't there, it should be in instruction manual or on the box. I'd recommend changing it as soon as possible, since the default password is usually pretty weak.
Question

Is the default password for my router listed online?

Stan Kats
Professional Technologist
Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.

Stan Kats

Professional Technologist

Expert Answer

It might be! You can try searching online for the default password for your specific brand and model. it's definitely possible that it's listed online.

Warnings

Customizing your modem's settings can cause certain devices to function improperly. Research what each setting does and what it may affect before altering the performance of any functions. Your changes may affect other users on the network as well.

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