How to Change the Email Address for Your Amazon Account

Last Updated: June 5, 2020

Have you set up an Amazon account, but have a new email address? This wikiHow will teach you how to change your Amazon email address using the website and the mobile app.

Method 1

Method 1 of 2:

Using the Mobile App

1
Open Amazon. This app icon features a blue shopping cart and the word "amazon" that you'll find on either one of your Home screens, by searching, or in the app drawer.
- Log in if prompted.
2
Tap the menu ☰. You'll see the three-line menu icon in the top left corner of your screen.

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3
Tap Your Account. This is generally the fifth item on the menu.
4
Tap Login & security. This is usually the first option in the menu under the "Account settings" header.
5
Tap Edit next to your email address. You'll usually see an email address listed under your name.
6
Enter a new email address and tap Continue. You'll need to be able to access this email because Amazon will send a one-time password (OTP).
7
Enter the OTP and tap Continue. You'll need to access that new email address to get the OTP or code from Amazon. Once you have it, type it into the OTP field.
- It's usually 5-6 numbers.
8
Enter your password and tap Save changes. After you've successfully verified your email address, you'll need to verify your Amazon account password to save your account changes. If you don't complete this step, you will not save your email change.
- Once you enter your Amazon password, you'll be directed back to the "Login & security" settings menu with a notification that your changes have been saved.

Method 2

Method 2 of 2:

Using the Website

1
Go to https://www.amazon.com in a web browser. You can use a desktop or mobile web browser to change your email.
- Log in if prompted.
2
Hover your cursor over your name. You'll see this in the upper right corner of the page; a menu will drop-down.
3
Click Your Account. You should see this on the right side of the drop-down menu under the "Your Account" header.
4
Click Login & security. You'll see this near the top of the page next to an icon of a padlock.
5
Enter your password (if prompted). If you are not prompted for your password, skip this step.
6
Click Edit next to your email. You'll usually see an email listed under your name.
7
Enter your new email address and click Continue. You'll need to be able to verify this email address.
8
Enter the Anti-Automation Challenge (if prompted). If you are not prompted to verify that you're not a robot, you can skip this step. Otherwise, respond to the prompt and click Continue.
9
Enter the one -time password (OTP) sent to your email and click Continue. You'll need to access that new email address to get the OTP, one-time password, from Amazon. Once you have it, type it into the OTP field and click Continue to proceed through the process.
10
Enter your password and click Save changes. After you've successfully verified your email address, you'll need to verify your Amazon account password to save your account changes. If you don't complete this step, you will not save your email change.
- Once you enter your password, you'll be directed back to the "Login & security" settings menu with a notification that your changes have been saved.^{[1]
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