How to Market Your Catering Business

Co-authored by Mimi Perryman

Last Updated: January 17, 2023 References Approved

Breaking into the catering business requires excellent planning and an ambitious marketing plan. You must compete with other marketing companies and offer something unique to the area where you will work. Most people cannot afford to hire a marketing team when they start the business. If you cannot hire a full-time professional, you should develop brand and a marketing plan that will continue through your first few years of business. Consider forming partnerships and an online presence to increase your brand recognition. Learn how to market your catering business.

Part 1

Part 1 of 3:

Planning Catering Marketing

1
Do your research. Market research is the first essential step in marketing. Hire a marketing consultant to find out the following information, if you do not have the time or skill to search your local area:
- Find out who your competition is. You should get sample menus and booking information from all local caterers. Categorize them by price point and menus to see who will offer similar products.^{[1]
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- Research the major functions in the area. You should request a list of events from popular venues so you know who to contact to give quotes and samples of your cuisine.
- Research possible partnerships with other event services. Your ability to build relationships in the industry will improve your chances of success, so learn about event planners, event rental agencies, photographers and more.
2
Set a marketing budget. For people without a business education, it may seem like a waste of money to spend thousands of dollars on marketing in the first few years of your business; however, breaking into a new area requires name brand recognition as well as good food.^{[2]
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3
Choose a good name. Decide on something memorable that quickly identifies you as a catering service. Consider how well the name will catch on or how easy it will be to search for online.
4
Create an exceptional sample menu. You will need to invite clients to your business to sample food and attend fairs where they will try it. Your menu should be versatile, original and cost effective to produce.
5
Invest in photography. Hire a professional photographer to take photos of the food, the company catering an event and you creating signature dishes. You will need high quality photos for brochures, websites and handouts.

Part 2

Part 2 of 3:

Developing a Catering Brand

1
Create signage. Your business location should have a large, catchy sign that caters to people in your area. Hire a graphic designer to create your logo, sign, business cards, van decals and flyers, so you can begin building a brand image.
2
Create a website. The website is the first place people will go to find out information about you. Invest in excellent web programming, with scheduling features for tastings and a process for starting quotes for events.
3
Create an online following. Developing an online presence can help you to show up in the first results on search engines. If you have employees that are able to help you update your accounts, you can quickly garner a following that can translate into high brand recognition.
- Create a website that allows reviews. If someone doesn't know your brand personally, they're more likely to trust you if they notice a lot of positive reviews attached to your business.
- Sign up for 1 to 2 social media accounts. Only sign up for accounts that you will update regularly. For most businesses, Facebook, Pinterest and Twitter work well. Pinterest allows you to post a visually attractive bulletin board that can be filled with your own website content and recipes or event ideas from other sources.^{[3]
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- Update your Google and other online directory information regularly. You should ensure that you have the correct address, a description of the business and photos that appear on Google's search functions.
- Try pay-per-click marketing to increase your presence on search engines. Try Google AdWords and Microsoft AdCenter. Choose keywords like the city name, "catering" and "event planning" to begin with and refine them according to what works best.
- Start a blog or video blog. You can post on WordPress, on your own website, on YouTube or on Vimeo. Link these accounts regularly with other social media accounts. Post information about recent events, including pictures of your work and reviews. Then, consider doing video cooking tutorials to attract more people to your website.

Part 3

Part 3 of 3:

Catering Marketing Strategies

1
Reserve booths at bridal fairs. Most medium to large-sized towns have several bridal fairs each fall and winter. Pay for a booth where you will serve samples to potential brides, grooms and their families.^{[4]
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2
Call local event organizers to ask to submit some samples and a quote. Make sure to call up to 1 year in advance of the event. If it is too early, schedule a time to meet with them when they are planning on choosing their caterer.
- This will require some telesales. If you have not done cold calling before, practice selling your product with employees and friends. You will need an elevator pitch about your company, a description of services and a friendly, conversational tone.
3
Create a loyalty program. Give referral bonuses to people who recommend you to others. Give discounts to returning customers that help the companies and events choose you each year.
4
Contact corporations in the area. Many companies hire caterers for training events, corporate mixers, conferences and large meetings. Develop a versatile product to offer them and give incentives to help them try you out.
- Incentives do not have to be discounts. You can also go with "value added" benefits, such as adding a free appetizer or some wine. These incentives help to increase value by providing more rather than less.
5
Contact local drug company representatives. These salespeople often hire catering companies to provide food for breakfast or luncheon meetings. You can earn regular work with a mutually beneficial partnership.
6
Become part of a local business or volunteer organization. Get out and meet with people in the community. Volunteer your time to handle event organization for a charity, and you may find your relationships with other business people will lead to more high-profile catering opportunities.
7
Review your marketing efforts quarterly. Refine what you do to repeat things that work well and to cut out campaigns that do not seem to be working. Online marketing can take at least a year to become lucrative, so try to do this yourself or recruit an employee to help you.

Community Q&A

Question

What license is required for catering from my home, and where do I get it?

Community Answer

Most municipalities and counties do not allow the production or preparation of food from a home. This is because a city/county/state health license must be obtained via inspection of the facility. Homes do not qualify as proper facilities. However, that is not to say that many budding caterers just starting out do not use their home in some capacity (prep, dishes, etc). A proper facility can be a restaurant, warehouse, kiosk, or other type of facility including trucks and carts. Usually the base requirements for "cooking and prep" are appropriate ventilation, cold storage, freezer space, proper hot holding temperatures, sanitizer levels, hand sinks, drainage, and oil disposal.