How to Reset Your Verizon Voicemail Password on Android

You can easily reset your password using My Verizon or by dialing 611

Co-authored by wikiHow Staff

Last Updated: May 30, 2022

Verizon allows you to use the My Verizon app or make a phone call to change your voicemail password if you've forgotten it or otherwise locked yourself out. This wikiHow shows you how to reset your Verizon voicemail password.

Method 1

Method 1 of 2:

Resetting a Verizon Password via My Verizon

1
Tap the My Verizon app to open it. The app icon looks like a red checkmark on a black background.
2
Tap the Menu icon. The Menu icon is in the upper left of the screen and looks like three horizontal lines stacked atop one another.

Advertisement
3
Tap Account. You may be prompted to sign in with your My Verizon password at this step.
4
Tap Account Settings.
5
Tap the Security tab at the top of the screen.
6
Tap Manage voicemail password.
7
Enter your new password in the provided field.
- For security reasons, Verizon does not allow you to choose a password of repeating or consecutive digits.
8
Confirm your new password in the provided field.
9
Tap Update. Your voicemail password is reset.

Method 2

Method 2 of 2:

Resetting a Verizon Password via Phone Call

1
Dial *611 on your phone.
- You can also dial 800-922-0204 from any phone to connect to this menu.
2
Say "Reset voicemail password" at the "How can I assist you" prompt.
- You may need to enter specific information here to verify your identity.
3
Follow the prompts to choose a new password. Your voicemail password is reset.^{[1]
X
Research source}