How to Add an Authorized User to Verizon

An easy way to add an Account Manager to your Verizon Wireless plan

Last Updated: February 11, 2022

It can be a hassle when your spouse, other family member, or trusted friend needs to access your Verizon account when you are unavailable to do so. Unauthorized users are unable to make any changes or even pay the Verizon bill. An authorized user on a Verizon wireless account is actually called an account manager. The account owner is the only person who can appoint account managers on their Verizon account. If you're wondering how to add an authorized user to Verizon accounts, you can follow these simple steps to make your account accessible to those you trust.

Steps

1
Gather your account information. This includes your Verizon account number and mobile phone number, if applicable. Make sure you remember your security questions or the last 4 digits of your social security number.
2
Call the local Verizon phone number in your area or the toll-free number. Each state has a different Verizon contact number so you will need to find this number on your bill or by searching on the Verizon website.

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3
Enter your account information, and select the correct number in order to reach the account services department. This can vary by state, so you need to make sure you are calling the correct Verizon phone number for your area.
4
State your purpose for calling to the agent who answers the phone. Then answer any security questions needed in order to identify yourself. This will normally include your mobile phone or account number, the answer to any security questions you set up when you opened the account, the last 4 digits of your social security number, and sometimes your billing address.
5
Give the agent all of the necessary information in order to add your new account manager. This can include the person's name, phone number, address, and relation to you. You may also need to provide any information you wish to make inaccessible to the new account manager.

Community Q&A

Question

How can I add my name as an account administrator?

Community Answer

The account owner is the only person who can add someone as an account manager. The easiest way is for them to call customer service and add the person's name as it appears on their driver's license.
Question

Do I have to wait for the first billing cycle to add an authorized user?

Community Answer

No, you can log into your Verizon account and do it at any time.

Warnings

Make sure that the person or persons you add as a Verizon account manager are trustworthy. If you add someone and they run up the bill or adds services you don't approve of, you will still be responsible for those charges.

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