How to Cancel a Kindle Book Order

Last Updated: March 30, 2020

This wikiHow teaches you how to cancel your recent Kindle e-book purchase and receive a full refund. You can cancel an order on your Kindle immediately after making the purchase if you have not yet exited out of the confirmation page; otherwise, you will need to use the website to cancel an order within 7 days of placing it.

Steps

1
Go to https://www.amazon.com/digitalorders in a browser. As long as it's been fewer than 7 days since you purchased your Kindle book, you can access this website in any browser on your computer, phone, or tablet to cancel the order.
- If you accidentally bought a book on your Kindle e-reader and want to cancel your purchase, just select Cancel order under "Continue Shopping" on the confirmation screen.^{[1]
  X
  Research source} If you've already left that page or don't see the option to cancel, use this method on your phone, tablet, or computer to cancel the purchase.
2
Log in to your Amazon account. If you're not already signed in to the account you used to purchase the book, click or tap Sign In near the top-right corner of the page and enter your login information to do so now.

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3
Request the desktop version of the website (phone or tablet only). You'll need to trick your phone or tablet's web browser into thinking you're on a computer to see the right screens. Here's how:
- Tap menu at the top-right corner (usually three dots). If you're using Safari on an iPhone or iPad, tap the Aa in the URL bar near the top-left corner.
- Select or tick Desktop site or Request desktop site. This refreshes the desktop version of the website.
4
Tap or click Return for Refund next to the book.
5
Select the reason for the return from the drop-down. This is on the right, below "Why are you returning this?"
6
Tap or click Submit on the right. It will take 3-5 days for the refund to be credited to your account.