How to Contact Nike

Co-authored by wikiHow Staff

Last Updated: September 15, 2022

Nike is a huge sports apparel corporation that is loved by people all over the world. If you have questions for Nike about products, or if you'd like to find out more general information about the company, you can contact the Nike company on the phone or by various online methods.

Method 1

Method 1 of 2:

Calling Nike

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Call 1-800-806-6453 for questions about products and orders. The U.S. Nike Consumer Services takes calls for questions you may have about Nike products and orders. You can ask about where to find certain products, give general feedback, or get other help about a product you purchased from an official retailer.^{[1]
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2
Contact Nike World Headquarters by calling 1-503-671-6453. If you’d like to speak with someone in Nike’s headquarters, you can call this office in Beaverton, Oregon. They are open from 7:30 a.m. – 5:30 p.m. Pacific Time, Monday-Friday, except holidays. The regional operations offices for the Americas and Asia-Pacific are also located in this office.
- If you live in a European country, you can contact Nike European Headquarters directly in the Netherlands at +31 35 6266453.
- If you live in China, contact the Greater China Headquarters in Shanghai at +86-21-52882828.
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Call 1-800-344-6453 for questions about corporate matters. If you’d like to speak with someone at Nike about sponsorship, donations, idea or invention submissions, or general feedback about the corporation, their corporate feedback number is the best number to call.^{[2]
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- This office is open from 7 a.m. – 4 p.m. Pacific Time, Monday – Friday.
4
Call 1-212-367-4447 for media requests. For questions about using Nike logos or images in the media, call their U.S./global media request number. If you live in Europe, you can call a more direct line at +44 (0)207 587 0560.^{[3]
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Visit Nike’s consumer affairs website for country-specific contact information. Contact offices by phone in Canada, Mexico, countries in the Caribbean, South America, Europe, Asia Pacific, the Middle East, or Africa.
- Scroll through the webpage to find phone numbers for your specific country.

Method 2

Method 2 of 2:

Contacting Nike Online

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Visit Nike’s online help page to chat with a representative. For questions about products and orders, go to Nike’s online help page and scroll to the bottom. Click “Chat with Nike” at the bottom of the page under the last “Products and Orders” option to speak with a representative via direct messaging. This page is at https://www.nike.com/help.^{[4]
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- You can also browse the frequently asked questions on this page to see if your question is already answered there.
2
Go to Nike’s media request page if you have media-related questions. If you’d like to download logos or images for media use, you can do so by going to Nike’s media resources webpage. Browse https://news.nike.com/news/nike-media-resources for more information.^{[5]
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- If you need to speak with someone about media usage, email media.relations@nike.com for the U.S./global branch.
- For the U.K./European branch, email media.europe@nike.com.
- For the African branch, email media.africa@nike.com.
3
Tweet at Nike’s customer support Twitter account for assistance. If you have a Twitter account, you can talk to Nike representatives in customer service for help with questions you may have. Sign up for a Twitter account if you don’t already have one, and tweet @NikeService to contact Nike’s official customer service Twitter account.^{[6]
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